/* ==========================================================================
   FORTH CORPORATION — IT SERVICE DESK & TICKETING CONSOLE
   Enterprise Corporate Design System (Formal & Professional Edition)
   ========================================================================== */

:root {
  /* Executive Corporate Typography Stack */
  --font-family: 'IBM Plex Sans Thai', 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
  --font-scale: 1;

  /* Executive Corporate Palette (Deep Slate Navy) */
  --primary-color: #0f4c81;       /* Deep Executive Navy */
  --primary-hover: #0a3356;       /* Dark Navy */
  --primary-light: #f0f4f8;       /* Subtle Tint */
  --primary-border: #cbd5e1;

  --navy-header: #ffffff;
  --navy-hover: #f8fafc;

  --bg-color: #f8fafc;            /* Clean Slate Gray Canvas */
  --card-bg: #ffffff;             /* Crisp Pure White */
  --card-border: #e2e8f0;         /* Subtle Slate Border */
  --card-shadow: 0 1px 3px 0 rgba(0, 0, 0, 0.05), 0 1px 2px -1px rgba(0, 0, 0, 0.05);
  --card-shadow-lg: 0 4px 6px -1px rgba(0, 0, 0, 0.07), 0 2px 4px -2px rgba(0, 0, 0, 0.05);

  --text-main: #0f172a;           /* Deep Slate Heading */
  --text-body: #334155;           /* Slate Body Text */
  --text-muted: #64748b;          /* Professional Subtitle Gray */
  --text-light: #94a3b8;

  --input-bg: #ffffff;
  --input-border: #cbd5e1;
  --focus-ring: #0f4c81;

  --danger-color: #b91c1c;        /* Corporate Deep Red */
  --danger-bg: #fef2f2;
  --danger-border: #fecaca;

  --warning-color: #b45309;       /* Corporate Amber */
  --warning-bg: #fffbeb;
  --warning-border: #fde68a;

  --success-color: #15803d;       /* Corporate Forest Green */
  --success-bg: #f0fdf4;
  --success-border: #bbf7d0;

  --purple-color: #6d28d9;       /* Corporate Violet */
  --purple-bg: #f5f3ff;
  --purple-border: #ddd6fe;

  --squircle-modal: 8px;
  --squircle-card: 8px;
  --squircle-btn: 6px;
}

/* Dark Mode Theme Tokens (Obsidian Slate Theme) */
[data-theme="dark"] {
  --primary-color: #3b82f6;       /* Vibrant Slate Blue */
  --primary-hover: #60a5fa;
  --primary-light: rgba(59, 130, 246, 0.15);
  --primary-border: rgba(59, 130, 246, 0.35);

  --navy-header: #151c2c;
  --navy-hover: #1e293b;

  --bg-color: #0b0f19;            /* Deep Obsidian Canvas */
  --card-bg: #151c2c;             /* Dark Slate Surface */
  --card-border: #243048;         /* Subtle Dark Border */
  --card-shadow: 0 4px 12px rgba(0, 0, 0, 0.45);
  --card-shadow-lg: 0 20px 25px -5px rgba(0, 0, 0, 0.6);

  --text-main: #f8fafc;           /* Crisp Light Heading */
  --text-body: #e2e8f0;           /* Clean Light Body */
  --text-muted: #94a3b8;          /* Subtitle Gray */
  --text-light: #64748b;

  --input-bg: #101522;
  --input-border: #2d3748;
  --focus-ring: #3b82f6;

  --danger-color: #ef4444;
  --danger-bg: rgba(239, 68, 68, 0.15);
  --danger-border: rgba(239, 68, 68, 0.35);

  --warning-color: #f59e0b;
  --warning-bg: rgba(245, 158, 11, 0.15);
  --warning-border: rgba(245, 158, 11, 0.35);

  --success-color: #10b981;
  --success-bg: rgba(16, 185, 129, 0.15);
  --success-border: rgba(16, 185, 129, 0.35);

  --purple-color: #a855f7;
  --purple-bg: rgba(168, 85, 247, 0.15);
  --purple-border: rgba(168, 85, 247, 0.35);
}

/* Base Global Reset */
* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
  font-family: var(--font-family);
}

html {
  font-size: calc(15px * var(--font-scale));
  scroll-behavior: smooth;
}

body {
  background-color: var(--bg-color);
  color: var(--text-body);
  min-height: 100vh;
  font-family: var(--font-family);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

/* ==========================================================================
   NAVIGATION BAR (Formal Enterprise Header)
   ========================================================================== */
.navbar {
  background: var(--navy-header);
  border-bottom: 1px solid var(--card-border);
  color: var(--text-main);
  padding: 0.65rem 1.5rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
  position: sticky;
  top: 0;
  z-index: 100; /* Controlled lower z-index so modals can overlay */
}

.navbar-brand {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  text-decoration: none;
  color: var(--text-main);
}

.brand-text h1 {
  font-size: 1.1rem;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.01em;
  color: var(--text-main);
}

.brand-text span {
  font-size: 0.72rem;
  color: var(--text-muted);
  display: block;
}

.navbar-nav {
  display: flex;
  align-items: center;
  gap: 0.65rem;
}

.system-status {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--success-color);
  background: var(--success-bg);
  border: 1px solid var(--success-border);
  padding: 0.25rem 0.6rem;
  border-radius: 50px;
}

.status-dot {
  width: 7px;
  height: 7px;
  background-color: var(--success-color);
  border-radius: 50%;
  box-shadow: 0 0 0 2px rgba(5, 150, 105, 0.25);
  animation: pulseDot 2s infinite;
}

@keyframes pulseDot {
  0% { transform: scale(0.95); opacity: 0.8; }
  50% { transform: scale(1.15); opacity: 1; }
  100% { transform: scale(0.95); opacity: 0.8; }
}

.user-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  padding: 0.25rem 0.65rem;
  border-radius: 6px;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text-main);
}

.role-badge {
  font-size: 0.68rem;
  font-weight: 700;
  padding: 0.15rem 0.45rem;
  border-radius: 4px;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

.role-badge.admin {
  background: #fee2e2;
  color: #b91c1c;
  border: 1px solid #fca5a5;
}

.role-badge.it-staff {
  background: #dbeafe;
  color: #1d4ed8;
  border: 1px solid #bfdbfe;
}

.role-badge.viewer {
  background: #f1f5f9;
  color: #475569;
  border: 1px solid #cbd5e1;
}

.btn-theme-toggle {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  color: var(--text-main);
  padding: 0.35rem 0.75rem;
  border-radius: 6px;
  font-size: 0.78rem;
  font-weight: 600;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  transition: all 0.15s ease;
  position: relative;
  z-index: 1;
}

.btn-theme-toggle:hover {
  background: var(--primary-light);
  border-color: var(--primary-border);
  color: var(--primary-color);
}

.nav-link {
  color: var(--text-muted);
  text-decoration: none;
  font-size: 0.82rem;
  font-weight: 600;
  padding: 0.35rem 0.75rem;
  border-radius: 6px;
  border: 1px solid transparent;
  transition: all 0.15s ease;
}

.nav-link:hover {
  color: var(--primary-color);
  background: var(--primary-light);
  border-color: var(--primary-border);
}

.btn-primary-sm {
  background: var(--primary-color);
  color: #ffffff;
  border: 1px solid var(--primary-hover);
  padding: 0.35rem 0.85rem;
  border-radius: 6px;
  font-size: 0.8rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s ease;
}

.btn-primary-sm:hover {
  background: var(--primary-hover);
}

.btn-secondary-sm {
  background: var(--card-bg);
  color: var(--text-body);
  border: 1px solid var(--card-border);
  padding: 0.35rem 0.75rem;
  border-radius: 6px;
  font-size: 0.8rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn-secondary-sm:hover {
  background: var(--bg-color);
}

/* ==========================================================================
   ADMIN LAYOUT & SIDEBAR
   ========================================================================== */
.admin-container {
  display: flex;
  min-height: calc(100vh - 56px);
}

.admin-sidebar {
  width: 240px;
  background: var(--card-bg);
  border-right: 1px solid var(--card-border);
  padding: 1.25rem 0.75rem;
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  flex-shrink: 0;
}

.sidebar-title {
  font-size: 0.7rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  padding: 0.6rem 0.65rem 0.35rem 0.65rem;
}

.sidebar-nav-item {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  padding: 0.6rem 0.75rem;
  background: transparent;
  border: 1px solid transparent;
  border-radius: 6px;
  color: var(--text-body);
  font-size: 0.85rem;
  font-weight: 600;
  cursor: pointer;
  text-align: left;
  transition: all 0.15s ease;
}

.sidebar-nav-item:hover {
  background: var(--bg-color);
  color: var(--text-main);
}

.sidebar-nav-item.active {
  background: var(--primary-light);
  color: var(--primary-color);
  border-color: var(--primary-border);
  font-weight: 700;
}

.admin-main-content {
  flex: 1;
  min-width: 0;
  padding: 1.5rem 2rem;
  width: 100%;
}

.admin-section-panel {
  display: none;
}

/* ==========================================================================
   CARDS & PANELS (Corporate Style)
   ========================================================================== */
.executive-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 1rem;
  margin-bottom: 1.25rem;
}

.exec-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: var(--squircle-card);
  padding: 1.25rem;
  box-shadow: var(--card-shadow);
}

.exec-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text-muted);
  margin-bottom: 0.4rem;
}

.exec-badge {
  background: var(--success-bg);
  color: var(--success-color);
  border: 1px solid var(--success-border);
  padding: 0.15rem 0.5rem;
  border-radius: 50px;
  font-size: 0.72rem;
  font-weight: 700;
}

.exec-value {
  font-size: 2rem;
  font-weight: 700;
  color: var(--text-main);
  margin-bottom: 0.35rem;
  letter-spacing: -0.02em;
}

.progress-bar-container {
  width: 100%;
  height: 6px;
  background: var(--card-border);
  border-radius: 3px;
  overflow: hidden;
  margin-bottom: 0.35rem;
}

.progress-bar-fill {
  height: 100%;
  background: var(--success-color);
  transition: width 0.4s ease;
}

.sla-stats-flex {
  display: flex;
  gap: 1.25rem;
  margin-top: 0.5rem;
}

.sla-stats-flex strong {
  font-size: 1.2rem;
  display: block;
}

.sla-stats-flex small {
  color: var(--text-muted);
  font-size: 0.75rem;
}

/* KPI Metric Cards */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 0.85rem;
  margin-bottom: 1.25rem;
}

.kpi-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-left: 4px solid var(--card-border);
  border-radius: var(--squircle-card);
  padding: 1rem 1.15rem;
  box-shadow: var(--card-shadow);
  display: flex;
  align-items: center;
  gap: 1rem;
}

.clickable-card {
  cursor: pointer;
  transition: all 0.15s ease;
  user-select: none;
}

.clickable-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-lg);
}

.clickable-card.active {
  border-color: var(--primary-color);
  box-shadow: 0 0 0 2px var(--primary-color), var(--card-shadow-lg);
  background-color: var(--primary-light);
}

.kpi-card.kpi-total { border-left-color: var(--primary-color); }
.kpi-card.kpi-open { border-left-color: #f97316; }
.kpi-card.kpi-progress { border-left-color: #3b82f6; }
.kpi-card.kpi-overdue { border-left-color: var(--purple-color); }
.kpi-card.kpi-closed { border-left-color: var(--success-color); }

.kpi-icon-box {
  width: 42px;
  height: 42px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.kpi-icon-box.blue { background: var(--primary-light); color: var(--primary-color); }
.kpi-icon-box.red { background: var(--danger-bg); color: var(--danger-color); }
.kpi-icon-box.orange { background: #fff7ed; color: #ea580c; }
.kpi-icon-box.yellow { background: #fffbeb; color: var(--warning-color); }
.kpi-icon-box.purple { background: var(--purple-bg); color: var(--purple-color); }
.kpi-icon-box.green { background: var(--success-bg); color: var(--success-color); }

.kpi-value {
  font-size: 1.6rem;
  font-weight: 700;
  color: var(--text-main);
  line-height: 1.1;
  letter-spacing: -0.01em;
}

.kpi-label {
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--text-muted);
  margin-top: 0.15rem;
}

/* ==========================================================================
   DATA TABLES (Clean Corporate Enterprise Table)
   ========================================================================== */
.toolbar {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 8px 8px 0 0;
  padding: 0.75rem 1rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.75rem;
  flex-wrap: wrap;
  border-bottom: 1px solid var(--card-border);
  width: 100%;
}

.toolbar-filters {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
}

.filter-item {
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.filter-item label {
  font-size: 0.76rem;
  font-weight: 600;
  color: var(--text-muted);
}

.filter-item select, .search-box input {
  padding: 0.38rem 0.65rem;
  font-size: 0.82rem;
  border-radius: 6px;
  border: 1px solid var(--input-border);
  background: var(--input-bg);
  color: var(--text-main);
  outline: none;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.filter-item select:focus, .search-box input:focus {
  border-color: var(--primary-color);
  box-shadow: 0 0 0 2px rgba(15, 76, 129, 0.12);
}

.search-box input {
  min-width: 260px;
}

.data-table-container {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-top: none;
  border-radius: 0 0 8px 8px;
  box-shadow: var(--card-shadow);
  overflow-x: auto;
  width: 100%;
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
  font-size: 0.84rem;
  table-layout: auto;
}

.data-table th {
  background: var(--bg-color);
  color: var(--text-muted);
  font-weight: 700;
  font-size: 0.74rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  padding: 0.85rem 0.9rem;
  border-bottom: 1px solid var(--card-border);
  white-space: nowrap;
}

.data-table td {
  padding: 0.85rem 0.9rem;
  border-bottom: 1px solid var(--card-border);
  vertical-align: middle;
  color: var(--text-body);
}

.data-table td:nth-child(1) { text-align: center; }
.data-table td:nth-child(5) { text-align: center; }
.data-table td:nth-child(6) { text-align: center; }
.data-table td:nth-child(8) { text-align: center; }
.data-table td:nth-child(10) { text-align: center; }

.data-table tr:last-child td {
  border-bottom: none;
}

.data-table tbody tr {
  transition: background 0.1s ease;
}

.data-table tbody tr:hover {
  background: var(--bg-color);
}

.ticket-id-tag {
  color: var(--primary-color);
  font-weight: 700;
  font-size: 0.88rem;
}

.category-tag {
  font-weight: 600;
  color: var(--text-main);
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
}

.text-truncate {
  max-width: 340px;
  min-width: 180px;
  word-break: break-word;
  line-height: 1.45;
}

.btn-action {
  padding: 0.3rem 0.65rem;
  font-size: 0.75rem;
  border-radius: 4px;
  border: 1px solid var(--primary-border);
  background: var(--primary-light);
  color: var(--primary-color);
  font-weight: 600;
  cursor: pointer;
  transition: all 0.15s ease;
  white-space: nowrap;
}

.btn-action:hover {
  background: var(--primary-color);
  color: #ffffff;
}

/* ==========================================================================
   STATUS & SLA BADGES (Corporate Color Code)
   ========================================================================== */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  padding: 0.2rem 0.55rem;
  border-radius: 4px;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.02em;
  white-space: nowrap;
}

.badge-status-open {
  background: #fff7ed;
  color: #c2410c;
  border: 1px solid #fed7aa;
}

.badge-status-progress {
  background: #eff6ff;
  color: #1d4ed8;
  border: 1px solid #bfdbfe;
}

.badge-status-closed {
  background: #ecfdf5;
  color: #047857;
  border: 1px solid #a7f3d0;
}

.badge-status-cancelled {
  background: #fef2f2;
  color: #b91c1c;
  border: 1px solid #fecaca;
}

.badge-urgency-high {
  background: #fef2f2;
  color: #dc2626;
  border: 1px solid #fca5a5;
}

.badge-urgency-medium {
  background: #fffbeb;
  color: #d97706;
  border: 1px solid #fde68a;
}

.badge-urgency-low {
  background: #f0fdf4;
  color: #16a34a;
  border: 1px solid #bbf7d0;
}

.badge-sla-on-track { background: #ecfdf5; color: #047857; border: 1px solid #a7f3d0; }
.badge-sla-warning { background: #fffbeb; color: #b45309; border: 1px solid #fde68a; }
.badge-sla-overdue { background: #fef2f2; color: #b91c1c; border: 1px solid #fca5a5; }
.badge-sla-pending { background: #eff6ff; color: #1d4ed8; border: 1px solid #bfdbfe; }
.badge-sla-nosla { background: #f1f5f9; color: #64748b; border: 1px solid #cbd5e1; }
.badge-sla-met { background: #ecfdf5; color: #047857; border: 1px solid #a7f3d0; }
.badge-sla-breached { background: #fef2f2; color: #b91c1c; border: 1px solid #fca5a5; }

/* Platform Channel Badges */
.badge-channel {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  font-size: 0.7rem;
  font-weight: 700;
  padding: 0.15rem 0.45rem;
  border-radius: 4px;
  white-space: nowrap;
}

.badge-channel-teams {
  background: #f3f2ff;
  color: #5b5fc7;
  border: 1px solid #dcdcfe;
}

.badge-channel-line {
  background: #ecfdf5;
  color: #06c755;
  border: 1px solid #a7f3d0;
}

.badge-channel-web {
  background: #f1f5f9;
  color: #475569;
  border: 1px solid #cbd5e1;
}

.badge-env-indicator {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.76rem;
  font-weight: 600;
  padding: 0.25rem 0.65rem;
  border-radius: 50px;
  background: var(--card-bg);
  color: var(--text-main);
  border: 1px solid var(--card-border);
}

.badge-env-teams {
  background: #f3f2ff !important;
  color: #5b5fc7 !important;
  border-color: #dcdcfe !important;
}

.badge-env-line {
  background: #ecfdf5 !important;
  color: #06c755 !important;
  border-color: #a7f3d0 !important;
}

.badge-env-web {
  background: #f1f5f9 !important;
  color: #475569 !important;
  border-color: #cbd5e1 !important;
}

/* ==========================================================================
   MODAL WINDOWS & POPUPS (OVERLAY & Z-INDEX FIX)
   ========================================================================== */
.modal {
  position: fixed;
  top: 0; 
  left: 0; 
  right: 0;
  bottom: 0;
  width: 100vw; 
  height: 100vh;
  background: rgba(15, 23, 42, 0.72);
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
  z-index: 9000; /* FIXED: Higher than navbar (100) to prevent overlapping */
  display: flex;
  justify-content: center;
  align-items: center;
  padding: 1.5rem 1rem;
  box-sizing: border-box;
  overflow-y: auto;
}

.modal-content {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: var(--squircle-modal);
  width: 100%;
  max-width: 740px;
  max-height: 90vh;
  overflow-y: auto;
  padding: 0; /* Header and body handled cleanly */
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.35);
  margin: auto;
  position: relative;
  display: flex;
  flex-direction: column;
  animation: modalPopIn 0.2s cubic-bezier(0.16, 1, 0.3, 1) forwards;
}

@keyframes modalPopIn {
  from {
    opacity: 0;
    transform: scale(0.97) translateY(10px);
  }
  to {
    opacity: 1;
    transform: scale(1) translateY(0);
  }
}

.modal-header {
  background: var(--bg-color);
  padding: 1rem 1.5rem;
  border-bottom: 1px solid var(--card-border);
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-radius: var(--squircle-modal) var(--squircle-modal) 0 0;
  flex-shrink: 0;
}

.modal-header h3 {
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--text-main);
  letter-spacing: -0.01em;
}

.modal-close {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  width: 32px;
  height: 32px;
  border-radius: 6px;
  color: var(--text-muted);
  font-size: 1.3rem;
  line-height: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all 0.15s ease;
}

.modal-close:hover {
  background: var(--danger-bg);
  border-color: var(--danger-border);
  color: var(--danger-color);
}

.modal-body {
  padding: 1.5rem;
  overflow-y: auto;
}

/* Detail Grid Inside Ticket Modal */
.detail-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.75rem;
  margin-bottom: 1.25rem;
  background: var(--bg-color);
  padding: 1.1rem;
  border-radius: 8px;
  border: 1px solid var(--card-border);
}

.detail-item {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}

.detail-item.full-width {
  grid-column: span 2;
}

.detail-item .label {
  font-size: 0.74rem;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.detail-item .value {
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text-main);
  word-break: break-word;
}

.detail-box, .desc-box {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0.85rem 1rem;
  border-radius: 6px;
  margin-top: 0.35rem;
  white-space: pre-wrap;
  font-size: 0.88rem;
  color: var(--text-body);
  line-height: 1.5;
}

.action-box {
  background: var(--primary-light);
  border: 1px solid var(--primary-border);
  border-radius: 8px;
  padding: 1.15rem;
  margin-bottom: 1.25rem;
}

.action-box h4 {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--primary-color);
  margin-bottom: 0.75rem;
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.action-form {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.action-form select, .action-form input {
  padding: 0.45rem 0.65rem;
  font-size: 0.82rem;
  border-radius: 6px;
  border: 1px solid var(--input-border);
  background: var(--input-bg);
  color: var(--text-main);
  flex: 1;
  min-width: 140px;
}

/* Timeline and Internal Comments */
.timeline-box {
  margin-top: 1rem;
}

.timeline-box h4 {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--text-main);
  margin-bottom: 0.65rem;
}

.timeline {
  list-style: none;
  padding-left: 0.5rem;
  border-left: 2px solid var(--card-border);
}

.timeline-item {
  position: relative;
  padding-left: 1.1rem;
  margin-bottom: 0.75rem;
}

.timeline-item::before {
  content: '';
  position: absolute;
  left: -0.45rem;
  top: 0.35rem;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--primary-color);
  border: 2px solid var(--card-bg);
}

.timeline-time {
  display: block;
  font-size: 0.72rem;
  color: var(--text-muted);
}

.timeline-text {
  font-size: 0.84rem;
  color: var(--text-body);
}

/* ==========================================================================
   LOGIN OVERLAY (Enterprise Portal)
   ========================================================================== */
.login-overlay-backdrop {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(15, 23, 42, 0.85);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  z-index: 9500; /* FIXED: Top layer */
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1rem;
}

.login-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 12px;
  width: 100%;
  max-width: 420px;
  padding: 2.25rem;
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.5);
  text-align: center;
  animation: modalPopIn 0.25s cubic-bezier(0.16, 1, 0.3, 1);
}

.password-input-wrapper {
  position: relative;
  display: flex;
  align-items: center;
}

.password-input-wrapper input {
  padding-right: 2.5rem;
}

.btn-toggle-pw {
  position: absolute;
  right: 0.5rem;
  z-index: 10;
  background: transparent;
  border: none;
  color: var(--text-muted);
  cursor: pointer;
  padding: 0.35rem;
  font-size: 0.95rem;
}

/* ==========================================================================
   FORMS & INPUT COMPONENTS
   ========================================================================== */
.form-group {
  margin-bottom: 1rem;
  text-align: left;
}

.form-group label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--text-main);
  margin-bottom: 0.35rem;
}

.form-group .required {
  color: var(--danger-color);
  font-weight: bold;
}

input[type="text"],
input[type="password"],
input[type="number"],
input[type="email"],
input[type="tel"],
select,
textarea {
  width: 100%;
  padding: 0.55rem 0.75rem;
  border: 1px solid var(--input-border);
  border-radius: 6px;
  font-size: 0.88rem;
  background-color: var(--input-bg);
  color: var(--text-main);
  outline: none;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

input:focus, select:focus, textarea:focus {
  border-color: var(--focus-ring);
  box-shadow: 0 0 0 3px rgba(0, 75, 176, 0.15);
}

textarea {
  resize: vertical;
  min-height: 85px;
}

.btn-primary {
  width: 100%;
  padding: 0.65rem 1rem;
  background: var(--primary-color);
  color: #ffffff;
  border: 1px solid var(--primary-hover);
  border-radius: 6px;
  font-size: 0.9rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s ease;
  display: flex;
  justify-content: center;
  align-items: center;
}

.btn-primary:hover {
  background: var(--primary-hover);
}

.btn-secondary {
  width: 100%;
  padding: 0.65rem 1rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  color: var(--text-main);
  border-radius: 6px;
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s ease;
}

.btn-secondary:hover {
  background: var(--bg-color);
}

/* Radio Group & Urgency Cards */
.radio-group {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0.5rem;
}

.radio-card {
  border: 1px solid var(--card-border);
  border-radius: 6px;
  padding: 0.65rem 0.5rem;
  text-align: center;
  cursor: pointer;
  background: var(--card-bg);
  transition: all 0.15s ease;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}

.radio-card input {
  display: none;
}

.radio-card .radio-title {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-main);
  display: flex;
  align-items: center;
  gap: 0.3rem;
}

.radio-card .radio-desc {
  font-size: 0.68rem;
  color: var(--text-muted);
  margin-top: 0.15rem;
}

.radio-card .dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
}

.radio-card .dot.green { background: var(--success-color); }
.radio-card .dot.yellow { background: var(--warning-color); }
.radio-card .dot.red { background: var(--danger-color); }

.radio-card:has(input:checked) {
  border-color: var(--primary-color);
  background: var(--primary-light);
}

/* Category Grid Card Selector */
.category-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
  gap: 0.5rem;
}

.cat-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  padding: 0.75rem 0.5rem;
  text-align: center;
  cursor: pointer;
  transition: all 0.15s ease;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.25rem;
}

.cat-card:hover {
  border-color: var(--primary-color);
  background: var(--bg-color);
}

.cat-card.active {
  border-color: var(--primary-color);
  background: var(--primary-light);
  box-shadow: 0 0 0 1px var(--primary-color);
}

.cat-icon {
  font-size: 1.5rem;
}

.cat-name {
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text-main);
}

/* Contact Information Group Card */
.contact-info-card {
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  padding: 1.1rem;
  margin-bottom: 1.15rem;
}

.contact-card-title {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.84rem;
  font-weight: 700;
  color: var(--text-main);
  margin-bottom: 0.85rem;
  padding-bottom: 0.45rem;
  border-bottom: 1px solid var(--card-border);
}

.contact-fields-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.85rem 1rem;
}

.contact-fields-grid .form-group label {
  font-size: 0.81rem;
  font-weight: 600;
  margin-bottom: 0.35rem;
  display: block;
  min-height: 1.2rem;
  line-height: 1.2;
}

.contact-fields-grid .grid-col-full {
  grid-column: 1 / -1;
}

@media (max-width: 520px) {
  .contact-fields-grid {
    grid-template-columns: 1fr;
  }
}

/* User Portal Layout */
.portal-container {
  max-width: 640px;
  margin: 1.5rem auto;
  padding: 0 1rem;
}

/* Executive Live IT Queue Dashboard Widget */
.queue-dashboard-widget {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  padding: 1rem 1.15rem;
  margin-bottom: 1.15rem;
  box-shadow: var(--card-shadow);
  border-top: 3px solid var(--primary-color);
}

.queue-widget-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.85rem;
}

.queue-widget-title {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.84rem;
  font-weight: 700;
  color: var(--text-main);
}

.live-dot-pulse {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #16a34a;
  box-shadow: 0 0 0 0 rgba(22, 163, 74, 0.7);
  animation: livePulse 2s infinite;
}

@keyframes livePulse {
  0% {
    transform: scale(0.95);
    box-shadow: 0 0 0 0 rgba(22, 163, 74, 0.7);
  }
  70% {
    transform: scale(1);
    box-shadow: 0 0 0 6px rgba(22, 163, 74, 0);
  }
  100% {
    transform: scale(0.95);
    box-shadow: 0 0 0 0 rgba(22, 163, 74, 0);
  }
}

.queue-live-tag {
  font-size: 0.7rem;
  font-weight: 700;
  color: var(--success-color);
  background: var(--success-bg);
  border: 1px solid var(--success-border);
  padding: 0.15rem 0.45rem;
  border-radius: 4px;
  text-transform: uppercase;
}

.queue-metrics-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.75rem;
}

.queue-metric-card {
  border-radius: 8px;
  padding: 0.75rem 0.85rem;
  display: flex;
  align-items: center;
  gap: 0.75rem;
  transition: transform 0.15s ease;
}

.queue-metric-card:hover {
  transform: translateY(-1px);
}

.queue-card-pending {
  background: #fff7ed;
  border: 1px solid #fed7aa;
  color: #c2410c;
}

[data-theme="dark"] .queue-card-pending {
  background: rgba(234, 88, 12, 0.15);
  border-color: rgba(234, 88, 12, 0.35);
  color: #fb923c;
}

.queue-card-pending .queue-metric-icon {
  background: #ffedd5;
  color: #ea580c;
}

[data-theme="dark"] .queue-card-pending .queue-metric-icon {
  background: rgba(234, 88, 12, 0.25);
  color: #fed7aa;
}

.queue-card-progress {
  background: #eff6ff;
  border: 1px solid #bfdbfe;
  color: #1d4ed8;
}

[data-theme="dark"] .queue-card-progress {
  background: rgba(59, 130, 246, 0.15);
  border-color: rgba(59, 130, 246, 0.35);
  color: #60a5fa;
}

.queue-card-progress .queue-metric-icon {
  background: #dbeafe;
  color: #2563eb;
}

[data-theme="dark"] .queue-card-progress .queue-metric-icon {
  background: rgba(59, 130, 246, 0.25);
  color: #bfdbfe;
}

.queue-metric-icon {
  width: 38px;
  height: 38px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.queue-metric-content {
  flex: 1;
  min-width: 0;
}

.queue-metric-label {
  font-size: 0.74rem;
  font-weight: 600;
  opacity: 0.85;
  margin-bottom: 0.1rem;
}

.queue-metric-value {
  font-size: 1.35rem;
  font-weight: 800;
  line-height: 1.1;
  letter-spacing: -0.02em;
}

.queue-unit {
  font-size: 0.76rem;
  font-weight: 600;
  margin-left: 0.15rem;
}

.app-header {
  text-align: center;
  margin-bottom: 1.25rem;
}

.app-header h1 {
  font-size: 1.45rem;
  font-weight: 700;
  color: var(--text-main);
  letter-spacing: -0.02em;
}

.app-header .subtitle {
  font-size: 0.82rem;
  color: var(--text-muted);
  margin-top: 0.25rem;
}

.tab-nav {
  display: flex;
  background: var(--card-border);
  padding: 3px;
  border-radius: 8px;
  margin-bottom: 1rem;
  gap: 3px;
}

.tab-btn {
  flex: 1;
  padding: 0.55rem;
  background: transparent;
  border: none;
  border-radius: 6px;
  font-size: 0.84rem;
  font-weight: 600;
  color: var(--text-muted);
  cursor: pointer;
  transition: all 0.15s ease;
}

.tab-btn.active {
  background: var(--card-bg);
  color: var(--primary-color);
  font-weight: 700;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
}

.card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: var(--squircle-card);
  padding: 1.5rem;
  box-shadow: var(--card-shadow);
}

/* User Ticket Cards */
.ticket-card-item {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  padding: 1rem;
  margin-bottom: 0.75rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.ticket-card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.35rem;
}

.ticket-card-id {
  font-weight: 700;
  color: var(--primary-color);
  font-size: 0.95rem;
}

.ticket-card-desc {
  font-size: 0.88rem;
  color: var(--text-main);
  margin-bottom: 0.45rem;
}

.ticket-card-meta {
  display: flex;
  gap: 0.65rem;
  flex-wrap: wrap;
  font-size: 0.75rem;
  color: var(--text-muted);
}

/* User Lookup Search Bar */
.search-bar-inline {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 1.25rem;
  align-items: center;
}

.search-bar-inline input {
  flex: 1;
  padding: 0.65rem 0.85rem;
  border-radius: 6px;
  border: 1px solid var(--input-border);
  background: var(--input-bg);
  color: var(--text-main);
  font-size: 0.88rem;
  outline: none;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.search-bar-inline input:focus {
  border-color: var(--primary-color);
  box-shadow: 0 0 0 2px rgba(15, 76, 129, 0.12);
}

.search-bar-inline .btn-primary {
  width: auto;
  white-space: nowrap;
  padding: 0.65rem 1.15rem;
  border-radius: 6px;
  font-size: 0.88rem;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

/* Empty State Card */
.empty-state-card {
  text-align: center;
  padding: 2.5rem 1.5rem;
  background: var(--bg-color);
  border: 1px dashed var(--card-border);
  border-radius: 8px;
  margin-bottom: 1.5rem;
}

.empty-state-icon {
  width: 52px;
  height: 52px;
  border-radius: 12px;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 0.85rem auto;
  color: var(--text-muted);
}

.empty-state-title {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--text-main);
  margin-bottom: 0.35rem;
}

.empty-state-desc {
  font-size: 0.82rem;
  color: var(--text-muted);
  max-width: 380px;
  margin: 0 auto;
  line-height: 1.45;
}

/* Status Legend & SLA Guidance Box */
.status-guide-box {
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  padding: 1.15rem;
  margin-top: 1.5rem;
}

.status-guide-header {
  margin-bottom: 0.85rem;
  padding-bottom: 0.45rem;
  border-bottom: 1px solid var(--card-border);
}

.status-guide-title {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.84rem;
  font-weight: 700;
  color: var(--text-main);
}

.status-guide-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 1.25rem;
}

.guide-column {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.guide-col-title {
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--text-muted);
}

.guide-list {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}

.guide-item {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  font-size: 0.8rem;
  color: var(--text-body);
}

.guide-item .badge {
  flex-shrink: 0;
  min-width: 72px;
  justify-content: center;
  text-align: center;
}

.guide-text {
  line-height: 1.35;
}

/* Monthly Ticket Calendar */
.calendar-grid-header {
  display: grid;
  grid-template-columns: repeat(7, 1fr);
  gap: 0.35rem;
  margin-bottom: 0.35rem;
  text-align: center;
}

.cal-day-name {
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--text-muted);
  padding: 0.35rem 0;
  background: var(--bg-color);
  border-radius: 6px;
}

.calendar-grid-body {
  display: grid;
  grid-template-columns: repeat(7, 1fr);
  gap: 0.35rem;
}

.cal-day-cell {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  min-height: 85px;
  padding: 0.4rem;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  transition: all 0.15s ease;
  cursor: pointer;
}

.cal-day-cell:hover {
  border-color: var(--primary-color);
  box-shadow: 0 4px 10px rgba(0, 75, 176, 0.12);
}

.cal-day-cell.cal-today {
  border: 2px solid var(--primary-color);
  background: var(--primary-light);
}

.cal-day-number {
  font-size: 0.85rem;
  font-weight: 700;
  color: var(--text-main);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.cal-empty-cell {
  background: transparent;
  border: 1px dashed var(--card-border);
  border-radius: 8px;
  min-height: 85px;
  opacity: 0.3;
}

.cal-ticket-pills {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  margin-top: 0.25rem;
}

.cal-ticket-badge {
  font-size: 0.68rem;
  font-weight: 700;
  padding: 0.1rem 0.35rem;
  border-radius: 4px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.cal-badge-open { background: #fff7ed; color: #ea580c; }
.cal-badge-progress { background: #eff6ff; color: #2563eb; }
.cal-badge-closed { background: #ecfdf5; color: #059669; }
.cal-badge-cancelled { background: #fef2f2; color: #dc2626; }

/* Toast Notifications */
#toast-container {
  position: fixed;
  top: 1.25rem;
  right: 1.25rem;
  z-index: 99999; /* Topmost */
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  pointer-events: none;
}

.toast-banner {
  background: #0f172a;
  color: #ffffff;
  padding: 0.65rem 1.15rem;
  border-radius: 8px;
  font-size: 0.82rem;
  font-weight: 600;
  box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.3);
  display: flex;
  align-items: center;
  gap: 0.5rem;
  pointer-events: auto;
  animation: modalPopIn 0.2s ease forwards;
}

/* Staff Workload Grid */
.staff-workload-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 1rem;
}

.staff-workload-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  padding: 1.2rem;
  box-shadow: var(--card-shadow);
}

.staff-card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.65rem;
}

.staff-name {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--text-main);
}

.staff-role {
  font-size: 0.72rem;
  color: var(--text-muted);
}

.staff-metric-row {
  display: flex;
  gap: 1rem;
  margin-top: 0.5rem;
  padding-top: 0.5rem;
  border-top: 1px solid var(--card-border);
}

.staff-metric-item {
  flex: 1;
}

.staff-metric-label {
  font-size: 0.7rem;
  color: var(--text-muted);
}

.staff-metric-val {
  font-size: 1.1rem;
  font-weight: 700;
  color: var(--text-main);
}

/* Settings Panels */
.settings-nav {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 1.25rem;
  border-bottom: 1px solid var(--card-border);
  padding-bottom: 0.5rem;
  flex-wrap: wrap;
}

.settings-nav-btn {
  padding: 0.45rem 0.85rem;
  background: transparent;
  border: 1px solid transparent;
  border-radius: 6px;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--text-muted);
  cursor: pointer;
}

.settings-nav-btn.active {
  background: var(--primary-light);
  color: var(--primary-color);
  border-color: var(--primary-border);
}

.settings-panel {
  display: none;
}

.settings-panel.active {
  display: block;
}

/* Alerts */
.alert {
  padding: 0.75rem 1rem;
  border-radius: 6px;
  font-size: 0.85rem;
  font-weight: 500;
  margin-bottom: 1rem;
}

.alert-danger {
  background: var(--danger-bg);
  border: 1px solid var(--danger-border);
  color: var(--danger-color);
}

.alert-success {
  background: var(--success-bg);
  border: 1px solid var(--success-border);
  color: var(--success-color);
}

/* 1-Click Top Pending Rating Banner */
.pending-rating-container {
  margin-bottom: 1.25rem;
}

.pending-rating-card {
  background: linear-gradient(135deg, rgba(245, 158, 11, 0.08) 0%, rgba(217, 119, 6, 0.04) 100%);
  border: 1px solid rgba(245, 158, 11, 0.35);
  border-left: 4px solid #f59e0b;
  border-radius: 12px;
  padding: 1.15rem 1.25rem;
  box-shadow: 0 4px 14px rgba(245, 158, 11, 0.08);
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  transition: all 0.25s ease;
  margin-bottom: 0.85rem;
}

[data-theme="dark"] .pending-rating-card {
  background: linear-gradient(135deg, rgba(245, 158, 11, 0.14) 0%, rgba(217, 119, 6, 0.08) 100%);
  border-color: rgba(245, 158, 11, 0.4);
}

.pending-rating-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.75rem;
}

.pending-rating-title {
  display: flex;
  align-items: center;
  gap: 0.65rem;
}

.pending-rating-icon {
  font-size: 1.6rem;
  flex-shrink: 0;
}

.pending-rating-heading {
  font-size: 0.96rem;
  font-weight: 700;
  color: var(--text-main);
}

.pending-rating-sub {
  font-size: 0.8rem;
  color: var(--text-muted);
  margin-top: 0.15rem;
  line-height: 1.35;
}

.btn-dismiss-rating {
  background: transparent;
  border: none;
  font-size: 1.35rem;
  color: var(--text-muted);
  cursor: pointer;
  padding: 0 0.35rem;
  line-height: 1;
  border-radius: 4px;
}

.btn-dismiss-rating:hover {
  color: var(--text-main);
  background: rgba(0, 0, 0, 0.05);
}

.pending-rating-body {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  padding-top: 0.5rem;
  border-top: 1px dashed rgba(245, 158, 11, 0.25);
}

.pending-rating-prompt {
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--text-main);
}

.quick-star-row {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.btn-quick-star {
  padding: 0.45rem 0.85rem;
  font-size: 0.84rem;
  font-weight: 700;
  border-radius: 8px;
  border: 1px solid var(--card-border);
  background: var(--card-bg);
  color: var(--text-main);
  cursor: pointer;
  transition: all 0.15s ease;
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05);
}

.btn-quick-star:hover {
  background: #fef3c7;
  border-color: #f59e0b;
  color: #b45309;
  transform: translateY(-2px);
  box-shadow: 0 4px 10px rgba(245, 158, 11, 0.2);
}

.btn-quick-star.btn-star-5 {
  background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
  color: #ffffff;
  border-color: #d97706;
}

.btn-quick-star.btn-star-5:hover {
  background: linear-gradient(135deg, #d97706 0%, #b45309 100%);
  color: #ffffff;
  transform: translateY(-2px);
  box-shadow: 0 4px 12px rgba(217, 119, 6, 0.3);
}

/* User Profile Bar & Sign Out Button */
.m365-logged-card {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.75rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  padding: 0.75rem 1rem;
  margin-top: 0.75rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.m365-user-badge-group {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.m365-avatar-circle {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: var(--primary-color);
  color: #ffffff;
  font-weight: 700;
  font-size: 0.95rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.m365-user-details {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}

.m365-name-row {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  flex-wrap: wrap;
}

.m365-display-name {
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--text-main);
}

.m365-sso-tag {
  font-size: 0.72rem;
  font-weight: 600;
  color: #0284c7;
  background: rgba(2, 132, 199, 0.1);
  padding: 0.1rem 0.45rem;
  border-radius: 10px;
}

.m365-user-email {
  font-size: 0.78rem;
  color: var(--text-muted);
}

.btn-m365-signout {
  padding: 0.4rem 0.85rem;
  font-size: 0.78rem;
  font-weight: 600;
  border-radius: 6px;
  border: 1px solid rgba(220, 38, 38, 0.3);
  background: rgba(220, 38, 38, 0.06);
  color: #dc2626;
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn-m365-signout:hover {
  background: #dc2626;
  color: #ffffff;
  border-color: #dc2626;
}

/* Past Completed Job CSAT Card & Rating Styles */
.csat-past-job-card {
  background: linear-gradient(135deg, rgba(245, 158, 11, 0.08) 0%, rgba(16, 185, 129, 0.04) 100%);
  border: 1px solid rgba(245, 158, 11, 0.3);
  border-left: 4px solid #f59e0b;
  border-radius: 10px;
  padding: 0.95rem 1.1rem;
  margin-top: 0.85rem;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.04);
}

.csat-job-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.4rem;
  padding-bottom: 0.45rem;
  border-bottom: 1px dashed rgba(245, 158, 11, 0.25);
}

.csat-job-status-pill {
  font-size: 0.76rem;
  font-weight: 700;
  color: #15803d;
  background: #dcfce7;
  border: 1px solid #86efac;
  padding: 0.15rem 0.55rem;
  border-radius: 12px;
}

[data-theme="dark"] .csat-job-status-pill {
  background: rgba(22, 163, 74, 0.2);
  color: #4ade80;
  border-color: rgba(74, 222, 128, 0.3);
}

.csat-job-date {
  font-size: 0.74rem;
  color: var(--text-muted);
}

.csat-job-content {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}

.csat-staff-prompt {
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--text-main);
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.csat-staff-name {
  color: var(--text-muted);
  font-weight: normal;
}

.star-rating-buttons {
  display: flex;
  gap: 0.4rem;
  flex-wrap: wrap;
  margin: 0.2rem 0;
}

.star-btn {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  padding: 0.35rem 0.65rem;
  font-size: 0.85rem;
  font-weight: 700;
  color: var(--text-main);
  cursor: pointer;
  transition: all 0.15s ease;
}

.star-btn:hover, .star-btn.active, .star-btn.active-star {
  background: #fef3c7;
  border-color: #f59e0b;
  color: #b45309;
  transform: translateY(-1px);
}

.star-btn.active-star {
  background: #f59e0b;
  color: #ffffff;
  border-color: #d97706;
}

.csat-input-group {
  display: flex;
  gap: 0.45rem;
  align-items: center;
  margin-top: 0.25rem;
}

.csat-feedback-input {
  flex: 1;
  font-size: 0.8rem;
  padding: 0.4rem 0.65rem;
  border-radius: 6px;
  border: 1px solid var(--input-border);
  background: var(--input-bg);
  color: var(--text-main);
}

.btn-submit-csat {
  padding: 0.4rem 0.85rem;
  font-size: 0.78rem;
  font-weight: 600;
  border-radius: 6px;
  border: 1px solid var(--primary-color);
  background: var(--primary-color);
  color: #ffffff;
  cursor: pointer;
  white-space: nowrap;
  transition: opacity 0.15s ease;
}

.btn-submit-csat:hover {
  opacity: 0.9;
}

/* Rated State Box */
.csat-rated-card {
  background: var(--bg-color);
  border: 1px solid #86efac;
  border-left: 4px solid #10b981;
  padding: 0.75rem 0.95rem;
  border-radius: 8px;
  margin-top: 0.75rem;
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}

[data-theme="dark"] .csat-rated-card {
  border-color: rgba(74, 222, 128, 0.3);
}

.csat-rated-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.4rem;
}

.csat-rated-badge {
  font-size: 0.76rem;
  font-weight: 700;
  color: #15803d;
}

[data-theme="dark"] .csat-rated-badge {
  color: #4ade80;
}

.csat-stars-score {
  font-size: 0.85rem;
  font-weight: 700;
  color: #f59e0b;
}

.csat-comment-quote {
  font-size: 0.8rem;
  color: var(--text-muted);
  font-style: italic;
  padding-left: 0.25rem;
}

/* Print Styles */
@media print {
  body { background: #ffffff; color: #000000; }
  .no-print { display: none !important; }
  .admin-main-content { max-width: 100%; margin: 0; padding: 0; }
  .data-table-container, .exec-card, .kpi-card { box-shadow: none; border: 1px solid #cbd5e1; }
}

/* ==========================================================================
   MICROSOFT 365 AUTHENTICATION & MODERN NEUTRAL BRANDING
   ========================================================================== */

/* Neutral Brand Badges (Replacing Specific Company Logo) */
.brand-logo-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.65rem;
  background: var(--card-bg);
  padding: 0.35rem 0.95rem;
  border-radius: 50px;
  border: 1px solid var(--card-border);
  box-shadow: var(--card-shadow);
}

.brand-logo-icon {
  width: 28px;
  height: 28px;
  border-radius: 6px;
  background: linear-gradient(135deg, #0078d4, #004bb0);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #ffffff;
  font-size: 0.95rem;
  box-shadow: 0 2px 4px rgba(0, 120, 212, 0.3);
}

.brand-logo-meta {
  display: flex;
  flex-direction: column;
  line-height: 1.15;
}

.brand-title-main {
  font-size: 0.85rem;
  font-weight: 700;
  color: var(--text-main);
  letter-spacing: -0.01em;
}

.brand-title-sub {
  font-size: 0.68rem;
  font-weight: 500;
  color: var(--text-muted);
}

.admin-brand-icon {
  width: 38px;
  height: 38px;
  border-radius: 8px;
  background: linear-gradient(135deg, #0078d4, #005a9e);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #ffffff;
  font-size: 1.25rem;
  box-shadow: 0 4px 10px rgba(0, 120, 212, 0.35);
}

/* Microsoft 365 Auth Gate Card */
.m365-auth-gate {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 1.5rem 0;
  animation: fadeInAuth 0.3s ease-out;
}

@keyframes fadeInAuth {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.m365-auth-card {
  width: 100%;
  max-width: 480px;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 16px;
  padding: 2.2rem 2rem;
  box-shadow: var(--card-shadow-lg);
  text-align: center;
}

.ms-logo-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 1.2rem;
}

.ms-quad-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 3px;
  width: 38px;
  height: 38px;
}

.ms-quad {
  width: 100%;
  height: 100%;
  border-radius: 2px;
}

.ms-quad-red { background-color: #f25022; }
.ms-quad-green { background-color: #7fba00; }
.ms-quad-blue { background-color: #00a4ef; }
.ms-quad-yellow { background-color: #ffb900; }

.m365-auth-title {
  font-size: 1.35rem;
  font-weight: 700;
  color: var(--text-main);
  margin-bottom: 0.4rem;
}

.m365-auth-subtitle {
  font-size: 0.88rem;
  color: var(--text-muted);
  line-height: 1.5;
  margin-bottom: 1.6rem;
}

.ms-signin-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.75rem;
  width: 100%;
  padding: 0.85rem 1.4rem;
  background: #2f2f2f;
  color: #ffffff;
  border: 1px solid #1e1e1e;
  border-radius: 8px;
  font-size: 0.96rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s ease;
  box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1);
}

[data-theme="dark"] .ms-signin-btn {
  background: #ffffff;
  color: #1a1a1a;
  border-color: #e5e5e5;
}

.ms-signin-btn:hover {
  background: #1b1b1b;
  transform: translateY(-1px);
  box-shadow: 0 6px 12px -2px rgba(0, 0, 0, 0.2);
}

[data-theme="dark"] .ms-signin-btn:hover {
  background: #f1f1f1;
}

.ms-btn-icon {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2px;
  width: 18px;
  height: 18px;
  flex-shrink: 0;
}

/* User Logged In Profile Bar Extension */
.m365-logged-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0.65rem 1rem;
  border-radius: 12px;
  box-shadow: var(--card-shadow);
  margin-bottom: 1rem;
}

.m365-user-badge-group {
  display: flex;
  align-items: center;
  gap: 0.65rem;
}

.m365-avatar-circle {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: linear-gradient(135deg, #0078d4, #004bb0);
  color: #ffffff;
  font-size: 0.9rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 5px rgba(0, 120, 212, 0.3);
}

.m365-user-details {
  display: flex;
  flex-direction: column;
}

.m365-name-row {
  display: flex;
  align-items: center;
  gap: 0.45rem;
}

.m365-display-name {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--text-main);
}

.m365-sso-tag {
  font-size: 0.68rem;
  padding: 0.15rem 0.45rem;
  border-radius: 20px;
  background: #e0f2fe;
  color: #0369a1;
  font-weight: 600;
  border: 1px solid #bae6fd;
}

[data-theme="dark"] .m365-sso-tag {
  background: rgba(3, 105, 161, 0.25);
  color: #38bdf8;
  border-color: rgba(56, 189, 248, 0.35);
}

.m365-user-email {
  font-size: 0.76rem;
  color: var(--text-muted);
}

.btn-m365-signout {
  padding: 0.35rem 0.75rem;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--danger-color);
  background: var(--danger-bg);
  border: 1px solid var(--danger-border);
  border-radius: 6px;
  cursor: pointer;
  transition: all 0.15s ease;
  white-space: nowrap;
}

.btn-m365-signout:hover {
  background: rgba(239, 68, 68, 0.25);
}

.ms-verified-hint {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  font-size: 0.74rem;
  color: var(--success-color);
  font-weight: 600;
  margin-top: 0.25rem;
}

/* Responsive Breakpoints */
@media (max-width: 768px) {
  .admin-container { flex-direction: column; }
  .admin-sidebar { width: 100%; border-right: none; border-bottom: 1px solid var(--card-border); }
  .admin-main-content { padding: 1rem; }
  .navbar { padding: 0.65rem 1rem; }
  .radio-group { grid-template-columns: 1fr; }
  .detail-grid { grid-template-columns: 1fr; }
  .detail-item.full-width { grid-column: span 1; }
  .m365-logged-card { flex-direction: column; align-items: flex-start; }
  .btn-m365-signout { align-self: flex-end; }
  .workload-kpi-grid { grid-template-columns: repeat(2, 1fr) !important; }
  .staff-workload-grid { grid-template-columns: 1fr !important; }
  .unassigned-cards-grid { grid-template-columns: 1fr !important; }
}

/* ==========================================================================
   MINIMALIST IT STAFF WORKLOAD MATRIX & FAST-DISPATCH STYLES
   ========================================================================== */

/* Minimalist Stat Segmented Bar */
.minimal-workload-bar {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  padding: 0.75rem 1.25rem;
  margin-bottom: 1.5rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
  gap: 0.75rem;
}

.min-stat-item {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  padding: 0.2rem 0.5rem;
}

.min-stat-label {
  font-size: 0.82rem;
  color: var(--text-muted);
  font-weight: 500;
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.min-stat-val {
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--text-main);
  font-family: -apple-system, BlinkMacSystemFont, 'SF Pro Display', Inter, sans-serif;
}

.min-stat-divider {
  width: 1px;
  height: 20px;
  background: var(--card-border);
}

.min-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  display: inline-block;
}

.dot-green { background: #10b981; }
.dot-yellow { background: #f59e0b; }
.dot-red { background: #ef4444; }
.dot-purple { background: #8b5cf6; }

.text-success { color: #10b981 !important; }
.text-warning { color: #d97706 !important; }
.text-danger { color: #dc2626 !important; }
.text-purple { color: #7c3aed !important; }

/* Minimal Unassigned Tray */
.minimal-unassigned-tray {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-left: 3px solid #f59e0b;
  border-radius: 10px;
  padding: 1.1rem 1.25rem;
  margin-bottom: 1.5rem;
  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.04);
}

.unassigned-tray-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-bottom: 0.85rem;
}

.unassigned-tray-title {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--text-main);
}

.unassigned-badge-pill {
  background: rgba(245, 158, 11, 0.12);
  color: #b45309;
  border: 1px solid rgba(245, 158, 11, 0.3);
  font-size: 0.72rem;
  font-weight: 700;
  padding: 0.15rem 0.5rem;
  border-radius: 12px;
}

.unassigned-cards-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: 0.75rem;
}

.min-unassigned-card {
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 8px;
  padding: 0.75rem 0.85rem;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  transition: border-color 0.15s ease;
}

.min-unassigned-card:hover {
  border-color: var(--primary-color);
}

.min-unassigned-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.min-unassigned-desc {
  font-size: 0.82rem;
  color: var(--text-main);
  line-height: 1.35;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.min-unassigned-meta {
  display: flex;
  gap: 0.65rem;
  font-size: 0.74rem;
  color: var(--text-muted);
}

.min-unassigned-action-row {
  display: flex;
  gap: 0.35rem;
  align-items: center;
  margin-top: 0.25rem;
  padding-top: 0.45rem;
  border-top: 1px solid var(--card-border);
}

.min-assign-select {
  flex: 1;
  font-size: 0.76rem;
  padding: 0.3rem 0.5rem;
  border-radius: 5px;
  border: 1px solid var(--input-border);
  background: var(--input-bg);
  color: var(--text-main);
}

.btn-min-assign {
  padding: 0.3rem 0.65rem;
  font-size: 0.75rem;
  font-weight: 600;
  background: var(--primary-color);
  color: white;
  border: none;
  border-radius: 5px;
  cursor: pointer;
  white-space: nowrap;
  transition: opacity 0.15s ease;
}

.btn-min-assign:hover {
  opacity: 0.9;
}

.btn-min-view {
  padding: 0.25rem 0.45rem;
  font-size: 0.75rem;
  border-radius: 5px;
  border: 1px solid var(--card-border);
  background: var(--card-bg);
  cursor: pointer;
}

/* Minimalist Staff Cards Grid */
.staff-workload-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 1rem;
}

.min-staff-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  padding: 1.15rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 0.95rem;
  transition: all 0.2s ease;
}

.min-staff-card:hover {
  border-color: rgba(0, 120, 212, 0.4);
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.06);
}

.min-staff-header {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.min-staff-avatar {
  width: 38px;
  height: 38px;
  border-radius: 8px;
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  color: var(--primary-color);
  font-weight: 700;
  font-size: 0.85rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.min-staff-info {
  flex: 1;
  min-width: 0;
}

.min-staff-name {
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.min-staff-role {
  font-size: 0.75rem;
  color: var(--text-muted);
  margin-top: 0.1rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.min-capacity-tag {
  font-size: 0.72rem;
  font-weight: 600;
  padding: 0.2rem 0.55rem;
  border-radius: 12px;
  white-space: nowrap;
}

.min-tag-available {
  background: rgba(16, 185, 129, 0.1);
  color: #059669;
  border: 1px solid rgba(16, 185, 129, 0.25);
}

.min-tag-moderate {
  background: rgba(245, 158, 11, 0.1);
  color: #d97706;
  border: 1px solid rgba(245, 158, 11, 0.25);
}

.min-tag-heavy {
  background: rgba(239, 68, 68, 0.1);
  color: #dc2626;
  border: 1px solid rgba(239, 68, 68, 0.25);
}

/* Thin Single Capacity Bar */
.min-capacity-section {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.min-capacity-bar {
  height: 5px;
  background: var(--input-border);
  border-radius: 3px;
  overflow: hidden;
  display: flex;
}

.min-bar-fill {
  height: 100%;
  transition: width 0.3s ease;
}

.min-fill-progress { background: #2563eb; }
.min-fill-open { background: #f59e0b; }

.min-capacity-legend {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.72rem;
  color: var(--text-muted);
}

/* Tasks Mini-List */
.min-tasks-container {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.min-tasks-title {
  font-size: 0.76rem;
  font-weight: 600;
  color: var(--text-muted);
}

.min-tasks-list {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  max-height: 130px;
  overflow-y: auto;
}

.min-task-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 6px;
  padding: 0.35rem 0.55rem;
  cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease;
}

.min-task-item:hover {
  background: var(--card-bg);
  border-color: var(--primary-color);
}

.min-task-left {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  min-width: 0;
  flex: 1;
}

.min-task-id {
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--primary-color);
  flex-shrink: 0;
}

.min-task-desc {
  font-size: 0.76rem;
  color: var(--text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.min-task-right {
  flex-shrink: 0;
}

/* Minimal Footer */
.min-staff-footer {
  padding-top: 0.55rem;
  border-top: 1px solid var(--card-border);
}

.btn-min-filter {
  width: 100%;
  padding: 0.4rem 0.65rem;
  font-size: 0.76rem;
  font-weight: 600;
  border-radius: 6px;
  border: 1px solid var(--card-border);
  background: var(--bg-color);
  color: var(--text-main);
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn-min-filter:hover {
  background: var(--primary-color);
  color: white;
  border-color: var(--primary-color);
}

/* ==========================================================================
   DASHBOARD CONTROLS & EXECUTIVE PERIOD NAVIGATOR
   ========================================================================== */

.dashboard-controls {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.75rem;
}

.auto-refresh-box {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0.4rem 0.85rem;
  border-radius: 8px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05);
}

.period-control-bar {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0.35rem 0.5rem;
  border-radius: 10px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05);
}

.btn-period-nav {
  width: 32px;
  height: 32px;
  border-radius: 6px;
  border: 1px solid var(--card-border);
  background: var(--bg-color);
  color: var(--text-main);
  font-size: 0.8rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.15s ease;
}

.btn-period-nav:hover {
  background: var(--primary-color);
  color: #ffffff;
  border-color: var(--primary-color);
}

.period-selectors {
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.period-select-wrap {
  display: flex;
  align-items: center;
  gap: 0.25rem;
}

.period-icon {
  font-size: 0.9rem;
}

.period-select {
  padding: 0.4rem 0.65rem;
  font-size: 0.84rem;
  font-weight: 600;
  border-radius: 6px;
  border: 1px solid var(--input-border);
  background: var(--input-bg);
  color: var(--text-main);
  cursor: pointer;
  outline: none;
  transition: border-color 0.15s ease;
}

.period-select:focus {
  border-color: var(--primary-color);
}

.period-select.month-select {
  min-width: 140px;
}

.period-select.year-select {
  min-width: 115px;
}

.btn-period-current {
  padding: 0.4rem 0.75rem;
  font-size: 0.78rem;
  font-weight: 700;
  border-radius: 6px;
  border: 1px solid rgba(0, 120, 212, 0.3);
  background: rgba(0, 120, 212, 0.08);
  color: var(--primary-color);
  cursor: pointer;
  transition: all 0.15s ease;
  white-space: nowrap;
}

.btn-period-current:hover {
  background: var(--primary-color);
  color: #ffffff;
}

.export-actions-group {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.btn-export-excel {
  padding: 0.45rem 0.85rem;
  font-size: 0.8rem;
  font-weight: 600;
  border-radius: 8px;
  border: 1px solid #166534;
  background: #15803d;
  color: #ffffff;
  cursor: pointer;
  transition: all 0.15s ease;
  box-shadow: 0 1px 3px rgba(21, 128, 61, 0.25);
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

.btn-export-excel:hover {
  background: #166534;
  transform: translateY(-1px);
}

.btn-export-pdf {
  padding: 0.45rem 0.85rem;
  font-size: 0.8rem;
  font-weight: 600;
  border-radius: 8px;
  border: 1px solid var(--card-border);
  background: var(--card-bg);
  color: var(--text-main);
  cursor: pointer;
  transition: all 0.15s ease;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

.btn-export-pdf:hover {
  background: var(--bg-color);
  border-color: var(--text-muted);
}

/* ==========================================================================
   INTERACTIVE MONTHLY CALENDAR & DAY DETAIL MODAL STYLES (EXECUTIVE GRADE)
   ========================================================================== */

.cal-day-cell {
  position: relative;
  transition: transform 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
}

.cal-day-cell:hover {
  transform: translateY(-2px);
  border-color: var(--primary-color);
  box-shadow: 0 6px 14px rgba(0, 120, 212, 0.15);
}

.cal-ticket-badge {
  cursor: pointer;
  transition: transform 0.15s ease, filter 0.15s ease;
}

.cal-ticket-badge:hover {
  transform: scale(1.03);
  filter: brightness(0.95);
}

/* Day Modal Layout */
.day-modal-top-bar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.85rem;
  margin-bottom: 1.25rem;
  padding-bottom: 1rem;
  border-bottom: 1px solid var(--card-border);
}

.day-filter-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
}

.day-tab-btn {
  padding: 0.45rem 0.95rem;
  font-size: 0.82rem;
  font-weight: 600;
  border-radius: 20px;
  border: 1px solid var(--card-border);
  background: var(--bg-color);
  color: var(--text-muted);
  cursor: pointer;
  transition: all 0.15s ease;
}

.day-tab-btn:hover {
  border-color: var(--primary-color);
  color: var(--primary-color);
}

.day-tab-btn.active {
  background: var(--primary-color);
  color: #ffffff !important;
  border-color: var(--primary-color);
  box-shadow: 0 2px 8px rgba(0, 120, 212, 0.35);
}

.day-tab-btn.day-tab-open.active {
  background: #ea580c !important;
  border-color: #ea580c !important;
}

.day-tab-btn.day-tab-progress.active {
  background: #2563eb !important;
  border-color: #2563eb !important;
}

.day-tab-btn.day-tab-closed.active {
  background: #10b981 !important;
  border-color: #10b981 !important;
}

.day-tab-btn.day-tab-cancelled.active {
  background: #dc2626 !important;
  border-color: #dc2626 !important;
}

.day-modal-actions {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.day-tickets-scroll-list {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  max-height: 58vh;
  overflow-y: auto;
  padding: 0.25rem 0.5rem 0.75rem 0.25rem;
}

/* Day Ticket Item Card (Full Visibility & High Clarity) */
.day-ticket-card-v2 {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 12px;
  padding: 1.15rem 1.25rem;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.05);
  display: flex !important;
  flex-direction: column !important;
  gap: 0.85rem !important;
  transition: all 0.2s ease;
  position: relative;
  overflow: visible !important;
  min-height: auto !important;
  height: auto !important;
}

.day-ticket-card-v2::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 5px;
  border-radius: 12px 0 0 12px;
}

.day-ticket-card-v2.border-open::before { background: #ea580c; }
.day-ticket-card-v2.border-in_progress::before,
.day-ticket-card-v2.border-progress::before { background: #2563eb; }
.day-ticket-card-v2.border-closed::before { background: #10b981; }
.day-ticket-card-v2.border-cancelled::before { background: #64748b; }

.day-ticket-card-v2:hover {
  transform: translateY(-2px);
  border-color: var(--primary-color);
  box-shadow: 0 8px 20px rgba(0, 75, 176, 0.12);
}

.day-ticket-top-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.6rem;
}

.day-ticket-id-tag {
  font-size: 0.95rem;
  font-weight: 800;
  color: var(--primary-color);
  letter-spacing: -0.01em;
}

.day-ticket-badges {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.day-ticket-desc {
  font-size: 0.92rem;
  font-weight: 500;
  color: var(--text-main);
  line-height: 1.5;
  background: var(--bg-color);
  padding: 0.75rem 1rem;
  border-radius: 8px;
  border-left: 3px solid var(--primary-color);
  word-break: break-word;
  white-space: normal !important;
}

.day-ticket-meta-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 0.5rem 0.85rem;
  font-size: 0.79rem;
  color: var(--text-muted);
  background: rgba(0, 0, 0, 0.02);
  padding: 0.65rem 0.85rem;
  border-radius: 8px;
  border: 1px solid var(--card-border);
}

[data-theme="dark"] .day-ticket-meta-grid {
  background: rgba(255, 255, 255, 0.02);
}

.day-ticket-bottom-bar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.65rem;
  padding-top: 0.5rem;
  border-top: 1px solid var(--card-border);
}

.day-assignee-info {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.82rem;
  color: var(--text-main);
  font-weight: 600;
}

.btn-open-ticket-details {
  padding: 0.45rem 0.95rem;
  font-size: 0.82rem;
  font-weight: 600;
  border-radius: 6px;
  border: 1px solid var(--primary-color);
  background: var(--primary-color);
  color: #ffffff !important;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  transition: all 0.15s ease;
  box-shadow: 0 2px 4px rgba(0, 120, 212, 0.25);
}

.btn-open-ticket-details:hover {
  background: #004bb0;
  border-color: #004bb0;
  transform: translateY(-1px);
  box-shadow: 0 4px 8px rgba(0, 120, 212, 0.35);
}

/* ==========================================================================
   MINIMALIST WORKLOAD MATRIX & INDIVIDUAL STAFF CSAT STYLES
   ========================================================================== */

.min-staff-card {
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 14px;
  padding: 1.25rem;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 1rem;
  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
  min-height: 380px;
}

.min-staff-card:hover {
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.08);
  border-color: rgba(37, 99, 235, 0.35);
  transform: translateY(-2px);
}

.min-staff-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.85rem;
  padding-bottom: 0.85rem;
  border-bottom: 1px solid var(--card-border);
}

.min-staff-avatar {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
  color: #ffffff;
  font-weight: 800;
  font-size: 0.95rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: 0 3px 8px rgba(37, 99, 235, 0.28);
}

.min-staff-info {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}

.min-staff-name {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.min-staff-role {
  font-size: 0.76rem;
  color: var(--text-muted);
  font-weight: 500;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.min-staff-header-right {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 0.35rem;
  flex-shrink: 0;
}

/* Individual Staff CSAT Badge */
.min-staff-csat-tag {
  font-size: 0.72rem;
  font-weight: 700;
  color: #b45309;
  background: #fef3c7;
  border: 1px solid #fde68a;
  padding: 0.15rem 0.5rem;
  border-radius: 12px;
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  white-space: nowrap;
}

[data-theme="dark"] .min-staff-csat-tag {
  background: rgba(245, 158, 11, 0.15);
  color: #fcd34d;
  border-color: rgba(245, 158, 11, 0.3);
}

.min-staff-csat-tag.csat-tag-empty {
  color: #64748b;
  background: #f1f5f9;
  border-color: #cbd5e1;
}

[data-theme="dark"] .min-staff-csat-tag.csat-tag-empty {
  background: rgba(255, 255, 255, 0.05);
  color: #94a3b8;
  border-color: rgba(255, 255, 255, 0.1);
}

.min-capacity-tag {
  font-size: 0.72rem;
  font-weight: 700;
  padding: 0.2rem 0.6rem;
  border-radius: 20px;
  border: 1px solid transparent;
  white-space: nowrap;
}

.min-tag-available {
  background: #dcfce7;
  color: #15803d;
  border-color: #86efac;
}

.min-tag-moderate {
  background: #fef3c7;
  color: #b45309;
  border-color: #fde68a;
}

.min-tag-heavy {
  background: #fee2e2;
  color: #b91c1c;
  border-color: #fca5a5;
}

.min-capacity-section {
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  padding: 0.75rem 0.85rem;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.min-capacity-header-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-size: 0.76rem;
}

.min-cap-title {
  font-weight: 700;
  color: var(--text-main);
}

.min-cap-ratio {
  font-weight: 800;
  color: var(--primary-color);
}

.min-capacity-bar {
  width: 100%;
  height: 6px;
  background: #e2e8f0;
  border-radius: 4px;
  overflow: hidden;
  display: flex;
}

[data-theme="dark"] .min-capacity-bar {
  background: #334155;
}

.min-bar-fill {
  height: 100%;
  transition: width 0.3s ease;
}

.min-fill-progress {
  background: #2563eb;
}

.min-fill-open {
  background: #f59e0b;
}

.min-metrics-pill-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.3rem;
  flex-wrap: wrap;
}

.min-metric-pill {
  font-size: 0.7rem;
  color: var(--text-muted);
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0.2rem 0.45rem;
  border-radius: 6px;
  white-space: nowrap;
}

.min-metric-pill strong {
  color: var(--text-main);
}

.min-tasks-container {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  flex: 1;
}

.min-tasks-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.min-tasks-title {
  font-size: 0.8rem;
  font-weight: 700;
  color: var(--text-main);
}

.min-tasks-badge {
  font-size: 0.7rem;
  color: var(--text-muted);
  background: var(--bg-color);
  padding: 0.1rem 0.45rem;
  border-radius: 10px;
  border: 1px solid var(--card-border);
  font-weight: 600;
}

.min-tasks-list {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  max-height: 180px;
  overflow-y: auto;
}

.min-task-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0.5rem 0.65rem;
  border-radius: 8px;
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  font-size: 0.78rem;
  cursor: pointer;
  transition: all 0.15s ease;
  gap: 0.5rem;
}

.min-task-item:hover {
  background: #eff6ff;
  border-color: #93c5fd;
  transform: translateY(-1px);
}

[data-theme="dark"] .min-task-item:hover {
  background: rgba(37, 99, 235, 0.15);
  border-color: rgba(37, 99, 235, 0.35);
}

.min-task-left {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  min-width: 0;
  flex: 1;
}

.min-task-id {
  font-weight: 800;
  color: #2563eb;
  background: rgba(37, 99, 235, 0.08);
  padding: 0.1rem 0.4rem;
  border-radius: 4px;
  font-size: 0.74rem;
  flex-shrink: 0;
}

.min-task-desc {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  color: var(--text-main);
  font-size: 0.76rem;
}

.min-staff-footer {
  padding-top: 0.5rem;
  border-top: 1px solid var(--card-border);
}

.btn-min-filter {
  width: 100%;
  padding: 0.5rem 0.75rem;
  font-size: 0.78rem;
  font-weight: 600;
  border-radius: 8px;
  border: 1px solid var(--card-border);
  background: var(--card-bg);
  color: var(--text-main);
  cursor: pointer;
  transition: all 0.15s ease;
  text-align: center;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
}

.btn-min-filter:hover {
  background: #eff6ff;
  border-color: #93c5fd;
  color: #1d4ed8;
  transform: translateY(-1px);
}

[data-theme="dark"] .btn-min-filter:hover {
  background: rgba(37, 99, 235, 0.15);
  border-color: rgba(37, 99, 235, 0.35);
  color: #93c5fd;
}

/* Quick Filter Chips Bar */
.quick-filters-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-bottom: 0.85rem;
  flex-wrap: wrap;
  padding: 0.5rem 0.75rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 10px;
}

.quick-filters-label {
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--text-muted);
  white-space: nowrap;
}

.quick-chips-group {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.btn-quick-chip {
  padding: 0.35rem 0.75rem;
  font-size: 0.76rem;
  font-weight: 600;
  border-radius: 20px;
  border: 1px solid var(--card-border);
  background: var(--bg-color);
  color: var(--text-main);
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn-quick-chip:hover {
  background: #eff6ff;
  border-color: #93c5fd;
  color: #1d4ed8;
  transform: translateY(-1px);
}

.btn-quick-chip.active {
  background: var(--primary-color);
  color: #ffffff;
  border-color: var(--primary-color);
  box-shadow: 0 2px 6px rgba(0, 120, 212, 0.3);
}

.btn-quick-chip.chip-urgent.active {
  background: #dc2626;
  border-color: #dc2626;
  color: #ffffff;
}

.btn-quick-chip.chip-risk.active {
  background: #ea580c;
  border-color: #ea580c;
  color: #ffffff;
}

.btn-quick-chip.chip-rated.active {
  background: #d97706;
  border-color: #d97706;
  color: #ffffff;
}

/* ==========================================================================
   Visual Ticket Stepper & Lifecycle Progression Timeline
   ========================================================================== */

/* User Portal Ticket Stepper */
.ticket-stepper-timeline {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  margin: 0.85rem 0 0.4rem 0;
  padding: 0.75rem 0.85rem;
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 10px;
  position: relative;
  gap: 0.25rem;
}

.stepper-node {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  flex: 1;
  z-index: 2;
}

.stepper-circle {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--card-bg);
  border: 2px solid var(--card-border);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.95rem;
  margin-bottom: 0.35rem;
  transition: all 0.2s ease;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05);
}

.stepper-info {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.15rem;
}

.stepper-label {
  font-size: 0.76rem;
  font-weight: 700;
  color: var(--text-main);
  line-height: 1.2;
}

.stepper-timestamp {
  font-size: 0.68rem;
  color: var(--text-muted);
  white-space: nowrap;
}

.stepper-assignee, .stepper-rating {
  font-size: 0.68rem;
  color: var(--primary-color);
  font-weight: 600;
}

.stepper-connector {
  flex: 1;
  height: 2px;
  background: #cbd5e1;
  margin-top: 15px;
  z-index: 1;
  transition: all 0.3s ease;
}

/* Stepper Node States */
.step-completed .stepper-circle {
  background: #eff6ff;
  border-color: #3b82f6;
  color: #1d4ed8;
}

.step-active-now .stepper-circle {
  background: #fef3c7;
  border-color: #f59e0b;
  color: #b45309;
  animation: pulse-ring 2s infinite;
}

.step-completed-final .stepper-circle {
  background: #ecfdf5;
  border-color: #10b981;
  color: #047857;
}

.step-cancelled .stepper-circle {
  background: #fef2f2;
  border-color: #ef4444;
  color: #b91c1c;
}

.connector-active {
  background: #3b82f6;
}

.connector-cancelled {
  background: #ef4444;
}

@keyframes pulse-ring {
  0% { box-shadow: 0 0 0 0 rgba(245, 158, 11, 0.4); }
  70% { box-shadow: 0 0 0 8px rgba(245, 158, 11, 0); }
  100% { box-shadow: 0 0 0 0 rgba(245, 158, 11, 0); }
}

/* Admin Modal Lifecycle Stepper */
.modal-lifecycle-stepper {
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: var(--bg-color);
  border: 1px solid var(--card-border);
  border-radius: 12px;
  padding: 1rem 1.25rem;
  gap: 0.5rem;
}

.mstep-item {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex: 1;
}

.mstep-icon {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: var(--card-bg);
  border: 2px solid var(--card-border);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
  flex-shrink: 0;
}

.mstep-details {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}

.mstep-title {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-main);
}

.mstep-time {
  font-size: 0.74rem;
  color: var(--text-muted);
  font-weight: 500;
  white-space: nowrap;
}

.mstep-sub {
  font-size: 0.72rem;
  color: var(--primary-color);
  font-weight: 600;
}

.mstep-line {
  flex: 0.6;
  height: 3px;
  background: #cbd5e1;
  border-radius: 2px;
}

.mline-active {
  background: #3b82f6;
}

.mline-cancelled {
  background: #ef4444;
}

.mstep-completed .mstep-icon {
  background: #eff6ff;
  border-color: #3b82f6;
}

.mstep-current .mstep-icon {
  background: #fef3c7;
  border-color: #f59e0b;
  animation: pulse-ring 2s infinite;
}

.mstep-final .mstep-icon {
  background: #ecfdf5;
  border-color: #10b981;
}

.mstep-cancelled .mstep-icon {
  background: #fef2f2;
  border-color: #ef4444;
}

@media (max-width: 640px) {
  .ticket-stepper-timeline {
    flex-direction: column;
    align-items: stretch;
    gap: 0.6rem;
  }
  .stepper-connector {
    display: none;
  }
  .stepper-node {
    flex-direction: row;
    align-items: center;
    text-align: left;
    gap: 0.65rem;
  }
  .modal-lifecycle-stepper {
    flex-direction: column;
    align-items: stretch;
    gap: 0.75rem;
  }
  .mstep-line {
    display: none;
  }
}

/* ==========================================================================
   Dashboard Header & Report Toolbar Styles
   ========================================================================== */

.dashboard-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1.25rem;
  flex-wrap: wrap;
  margin-bottom: 1.5rem;
}

.dashboard-title {
  font-size: 1.35rem;
  font-weight: 800;
  color: var(--text-main);
  margin-bottom: 0.25rem;
}

.dashboard-subtitle {
  font-size: 0.84rem;
  color: var(--text-muted);
}

.dashboard-controls {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
}

.auto-refresh-box {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0 0.85rem;
  border-radius: 10px;
  height: 38px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.period-control-bar {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  padding: 0 0.5rem;
  border-radius: 10px;
  height: 38px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.period-selectors {
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.period-select-wrap {
  position: relative;
  display: flex;
  align-items: center;
}

.period-icon {
  position: absolute;
  left: 8px;
  font-size: 0.85rem;
  pointer-events: none;
}

.period-select {
  padding: 0 0.6rem 0 1.65rem;
  font-size: 0.82rem;
  font-weight: 600;
  border-radius: 6px;
  border: 1px solid var(--card-border);
  background: var(--bg-color);
  color: var(--text-main);
  height: 28px;
  cursor: pointer;
  outline: none;
  transition: border-color 0.15s ease;
}

.year-select {
  padding-left: 0.6rem;
}

.btn-period-nav {
  width: 28px;
  height: 28px;
  border-radius: 6px;
  border: 1px solid var(--card-border);
  background: var(--bg-color);
  color: var(--text-main);
  font-size: 0.75rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.15s ease;
}

.btn-period-nav:hover {
  background: #eff6ff;
  border-color: #93c5fd;
  color: #1d4ed8;
}

.btn-period-current {
  height: 28px;
  padding: 0 0.65rem;
  border-radius: 6px;
  border: 1px solid #fed7aa;
  background: #fff7ed;
  color: #c2410c;
  font-size: 0.76rem;
  font-weight: 700;
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 0.25rem;
  transition: all 0.15s ease;
}

.btn-period-current:hover {
  background: #ffedd5;
  border-color: #fdba74;
}

/* Harmonized Export Actions Group */
.export-actions-group {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.btn-export-excel {
  height: 38px;
  padding: 0 1rem;
  border-radius: 10px;
  font-size: 0.82rem;
  font-weight: 700;
  color: #ffffff;
  background: linear-gradient(135deg, #059669 0%, #047857 100%);
  border: 1px solid #047857;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  box-shadow: 0 2px 6px rgba(5, 150, 105, 0.25);
  transition: all 0.2s ease;
  white-space: nowrap;
}

.btn-export-excel:hover {
  background: linear-gradient(135deg, #10b981 0%, #059669 100%);
  box-shadow: 0 4px 12px rgba(5, 150, 105, 0.35);
  transform: translateY(-1px);
}

.btn-export-pdf {
  height: 38px;
  padding: 0 1rem;
  border-radius: 10px;
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-main);
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
  transition: all 0.2s ease;
  white-space: nowrap;
}

.btn-export-pdf:hover {
  background: #eff6ff;
  border-color: #93c5fd;
  color: #1d4ed8;
  box-shadow: 0 4px 12px rgba(37, 99, 235, 0.15);
  transform: translateY(-1px);
}

/* ==========================================================================
   Print & Executive Report Styles
   ========================================================================== */

@media print {
  body {
    background: #ffffff !important;
    color: #000000 !important;
  }

  .no-print,
  .admin-top-nav,
  .admin-sidebar,
  .dashboard-controls,
  .toolbar,
  .modal-close,
  .btn-action,
  .btn-primary,
  .btn-secondary,
  .btn-export-excel,
  .btn-export-pdf,
  #toast-container {
    display: none !important;
  }

  .admin-layout {
    display: block !important;
  }

  .admin-main-content {
    padding: 0 !important;
    margin: 0 !important;
    width: 100% !important;
  }

  #monthly-report-modal {
    position: static !important;
    display: block !important;
    background: transparent !important;
    padding: 0 !important;
    width: 100% !important;
  }

  .modal-report-content {
    max-width: 100% !important;
    box-shadow: none !important;
    border: none !important;
    padding: 0 !important;
  }

  .report-printable-area {
    padding: 0 !important;
  }
}